Returns & Refunds

A Thoughtful Experience

We carefully curate each piece with quality and detail in mind. If something isn’t quite right, we’re here to help — ensuring a smooth and considered experience from start to finish.

Returns

We accept returns on eligible items within 14 days of delivery.

To be eligible for a return, items must be:

Items that do not meet these conditions may not be accepted.

Non-Returnable Items

The following items are not eligible for return:

How to Request a Return

To initiate a return, please contact our Client Services team with your order number and reason for return.

Once approved, you will receive instructions to complete your return.

Refunds

After your return is received and inspected, we will notify you of the status.

If approved, your refund will be issued to your original payment method within 5–10 business days.

Please note:

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 48 hours of delivery. We will resolve the issue promptly.

Need Assistance?

Our Client Services team is here to support you at every step.
For any questions, please reach out and we’ll be happy to assist.